Contact Us


For child wellbeing and protection enquiries

  • If you are affiliated to a governing body, their Child Wellbeing and Protection Officer should be able to help you in the first instance.
  • Children 1st, Child Wellbeing and Protection in Sport (CWPS) Service
    Office hours are Monday to Friday 9am – 5pm
    0141 419 1156
    cwps@children1st.org.uk

    Outwith these hours:
    Children 1st, Parentline on 08000 28 22 33
    Children 1st Parentline - Parenting Help, Advice & Support | Children 1st
    Please note, these phone numbers are for child wellbeing and protection enquiries only. For all other enquiries, please refer to the instructions below.

For help to complete this tool

  • Check out the ‘About this Section’ on each page.
  • Check out the Frequently Asked Questions (FAQ) page.
  • If you are an affiliated club, please contact your governing body in the first instance, who may be able to help, otherwise email cwps@children1st.org.uk

For technical issues with the tool

  • Login issues
  • Screens not doing what you would expect
    • Please provide the following information
      • Hardware device being used e.g. Tablet, Desktop, Mobile Phone.
      • Brand of device e.g. Apple, Windows, Android.
      • Operating system and version if possible e.g. Windows OS, Mac OS, Chrome OS.
      • Browser and version e.g. Edge, Firefox, Safari, Chrome, Opera.
      • A screenshot of the page when the issue occurs, please try and include the web page address (url) in the picture.
      • A screenshot of the page before the issue occurs.
      • A description of the before and after events that caused the issue.
      • Please provide the web page address's (url's) related to the before and after events.
    • Without the above information we will likely not be able to help.
    • Email the above information to: cwps@children1st.org.uk